Community ManagerHey MMA_anytime,
While we aren't able to provide a full breakdown here on the forums, it does look like you've been correctly receiving - and then subsequently spending - those Apex Coins in-game.
For example, you've mentioned missing about 1550 Apex Coins in the last day, and then receiving 100 more but only ending up at 550. There were two separate purchases made with Apex Coins within the last day for 700 Apex Coins and then 900 Apex Coins - 1600 Apex Coins total, which fits with what you've mentioned. That brought your total down to 450 Apex Coins. You then received another 100 coins, correctly bringing your account up to that 550 total.
It looks like those purchases were for event packs, so keep in mind as you get more packs, the price on those does go up to an extent. If you weren't accounting for that, it may explain why you're at a lower total than expected, but fortunately nothing has just gone missing here - in all the recent instances where coins have been removed from this account, it was specifically due to purchases of event or cosmetic packs or a Legend Pass.
If you're looking for more details on recent purchases please contact support directly as EA_Barry has mentioned.
On the 28th of this month I turned my game off with 2050 apex coins.. wake up next morning and have those same coins.... Earn a level in my battle pass to get the 100 more I need so I can but another street fighter skin... Then my amount of apex coins was set at 550.. if you can clearly see all my purchases and what I have been earning in game then you should be able to easily track these missing coins. I love how your post doesn't mention the 40 dollar purchase of 2000 coins as well as the other multiple purchases of coins and battle passes.
You committed theft.
Tried contacting them and the bot ends the conversation. Look at all my apex purchases from the last 2 weeks. You are selectively using information. I have the email record of all my purchases you should be able to easily fix this instead of twisting your bs excuse like that Sep 23 4000 apex coins... The event also shows that I have skins unlocked that I never unlocked and I can't equip them.
Look at my account from the night of the 28th until the next afternoon. You'll see I had 2050 coins. Then the next day I play and get the next level in the battle pass the gives me 100 more apex coins but somehow I'm reset at 550. I never opened anything..... Waited and turned my game off on the 28th of sep with 2050. Just shy of getting a new skin. And the next day I'm robbed.
