Forum Discussion

RaggedSlip8r's avatar
RaggedSlip8r
New Novice
31 days ago

Missing Apex Coins

I had the 950 saved from the battle pass for the next one and when I got on today I noticed the balance was instead at -1,200. I don’t even know how this happened but would like to get some help.

1 Reply

  • Heya,

    Apex Coin balances can go in the negative due to various of reasons, one of the more common ones if is a recent coin purchase has been refunded or if a chargeback has been issued. (After the coins have been spent)

    Why is my Apex Coin balance negative?

    If you get a refund in real-world currency, we’ll take an equivalent amount of Apex Coins from your Wallet. If you don’t have enough Apex Coins to cover your refund, your balance will be negative.

    New purchases of Apex Coins will first be applied to your negative balance.

    From: [EA Help] - How to buy, use, and find Apex Coins and Exotic Shards