Genesis1ghost
5 hours agoRising Newcomer
Missing Apex Packs
I bought 100 packs and decided to not open them yet just for them to disappear the following day when I went online
PS5 - console
Ghengis_ghost - game tag
mailto:[edit: email address removed] - email
Can someone help me out cos it's my first purchase and this is happening
[Edited title for clarity - CM]
Hey Genesis1ghost,
Unfortunately we can't look into missing content here on the forums. Just to check, do you have a lot of extra cosmetics on your account that you didn't before? Is it possible that the system opened them for you automatically?
I'd recommend following the steps in this article to see if that can make them appear, and if not, to reach out to our live support team. They can take a look at this for you.