Forum Discussion

IREX_099's avatar
IREX_099
Newcomer
7 hours ago

Missing multiple Apex Packs opened at once

I opened 50 packs in Apex Legends and an error happened while opening them After I restarted the game the packs were gone and I did not receive any items from them

[CM - Title edited for clarity]

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey IREX_099​,

    Fortunately it does look like the contents of those packs ended up on your account and should be available!

    To clarify, when you click to open the packs, those contents are added to your inventory immediately - before any animations play out. If there's an issue preventing that from appearing however, that can also prevent the new item notifications from appearing. It looks like that's what happened here. The notifications may be missing, but you do have the pack contents.

    I'm not able to go through every item, but I do see the packs were opened and the items added directly to your collection from a number of different categories - character banner poses, character skins, stat trackers, a weapon charm, holosprays, weapon skins, emotes, and weapon skins. These were all added immediately after the pack openings, not counting any content you had prior.

    Sorry you weren't able to see the full contents as the packs opened, but thankfully they have been added to your collection. As mentioned you won't see the notification/red marker denoting it's new, but you definitely have quite the large number of new items that should be available if you check through the various categories.

    A couple specific examples to double-check would be:

    • The Struggle (Wraith banner pose)
    • Bioluminescence (Loba skin, quite a few others for Loba as well)
    • Decoys Created (Mirage stat tracker)
    • Lunar Lounge (Catalyst emote)
    • The Pride (RE-45 skin)

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 49 minutes ago
39,675 Posts