Forum Discussion
175 Replies
- EA_David6 years ago
Community Admin
@SsiliOrigin Hey, thanks for the post. Can you grab a snapshot of your challenge tracker, I'm interested to see what it shows there.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 5 2600
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? KingMandrill
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Viewing the new bloodhound skin
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Viewing the new bloodhound skin
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 6-7
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue?
What happens when the bug occurs? It just does not award me the skin i earned
What should be happening instead? The game should award me with the skin
Steps: How can we find the bug ourselves? I dont know
So i finished in the top 5 squads 5 times as its the requirement for getting Bloodhounds new skin. Now that i've done it i headed from the lobby to the skin previw, and even though the game says 5/5 is still does not allow me to equip it when i enter the skin preview nor is it shown in my inventory
I have the same proublem under the account shousler none of my rewards but the wraith skin for pass have unlocked despite me doing the chalenges on ps4
i've won 2 games but i didn't get the skin and its not even unlocked. i got other skins except this one
I now have the scout reward but similarly can't access it.
The first reward I got was the triple take one and that one worked fine.
Thanks
Placed top 5 numerous times but skin still locked.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Device ID: 10DE 1380 37513842 Part Number : 2010 0050
Enter RAM memory size in GB 16.0 GB
What is your gamertag/PSN ID/EA Account name? CanadianION
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. waiting in lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 06-05-2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The Legendary Hunt event i have completed all of the challenges and i have not gotten the triple take skin that you get for winning 2 games and the G7 Scout skin for getting top 5 in apex elite which i have completed and the only skin i got was the bloodhound skin you get for getting top 5 5 times but the rest it says i have completed it but haven't gotten the skins and i have tried everything i'm not to sure if it's a bug or not if it is please fix cause it's only limited time
What should be happening instead? getting the skins when you complete the challenges in the legendary hunt event
Steps: How can we find the bug ourselves? in the lobby
Haven't gotten the skin even though i completed the tasks please help
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? N1ck32145
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. As I was loading in
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. loading back into the lobby
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10
When did this happen? (dd.mm.yy hh:mm) 05.06.19 07:00
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was not given the rewards for the legendary hunt challenges, which I was really looking forward to mainly playing bloodhound and using the triple take.
What should be happening instead? There should be a screen saying that the challenges have been completed and the rewards added to my legends and armory skins
Steps: How can we find the bug ourselves? See attached screenshots / keep loading in from matches until it happens
After hearing the update would include new skins for my most played legends and most used sniper in the game, I was elated. However, after completing the legendary hunt challenges it became apparent that nothing was being added into my account. I am missing the Bloodhound 'Master of the hunt' skin, the triple take 'Tamed Beast' skin and the G7 scout 'The wolfpack' skin.
I did receive the Wraith 'Night Terror' skin however, that's why I don't know what is wrong with the other rewards. My friends that have completed the challenges have all received this rewards.
This is exceptionally disappointing because I was actually looking forward to the new cosmetics, after a extremely lackluster battle pass.
I have been made aware by EA support that the problem is entirely server-side as they have walked me through troubleshooting the issue on my end, to no avail.
What should I do?
Just won 2 games. No skin. No dice!
- EA_David6 years ago
Community Admin
Thank you. @SsiliOrigin Is the actual reward page for you like Shousler's 2nd pic?
@bdprax Does your challenge tracker look like it does in the other pics?