Forum Discussion

TedKoppel's avatar
3 years ago
Solved

Mouse and keyboard randomly stop working

this happens randomly and can’t seem to find how to trigger it. 

During the middle of a random game of apex legends, my MnK and microphone stop working entirely. My character will continue running forward and when I try to make an input it doesn’t work. The game won’t freeze and I can still hear my teammates but I’m totally locked out of the game. 

ALT TAB, cntrl alt del, even altf4 doesn’t do anything. 

I created a cpu priority 3 file in regedit, but nothing seems to work. I don’t run background apps, and it happens either when I use discord or not. all drivers are up to date as well. 

I’ve exhausted every option I could research and still nothing works. If anyone has a solution or any ideas I’d really appreciate it. Thanks!

12900kf

3090ti FE

z690 hero

32gb ram

980 pro 1 TB

death adder pro v2

huntsman tournament edition keyboard

Oddysee G7 monitor

EK 360 aio

  • So I seemed to have found a possible solution. 

    the Bluetooth usb plug was originally plugged directly into the mobo on the pack of the pc. 

    I moved it to the usb port on top of the case and haven’t had the problem since. Can’t imagine what caused it to do that but it worked!

3 Replies

  • @TedKoppel 

    does this happen with other games?

    This might have something to do with your Razor settings.

    Maybe try contacting Razor support.

  • TedKoppel's avatar
    TedKoppel
    3 years ago

    Apex only. Works fine with any other game. Thank you for the advice. If I find a fix I’ll post it here. 

  • So I seemed to have found a possible solution. 

    the Bluetooth usb plug was originally plugged directly into the mobo on the pack of the pc. 

    I moved it to the usb port on top of the case and haven’t had the problem since. Can’t imagine what caused it to do that but it worked!