Forum Discussion

4 years ago

My account is banned

Hey ea! i have got banner from fifa fut market. Someone hacked my account and transfer all my coins to his account. Can i plis Get back the fut market ea

EA_Darko

Community Manager

4 years ago

You will need to speak to our Terms of Service team in relation to any ban @marcusmessi08.

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact us at the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension, if you aren’t already.