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kanthapach's avatar
kanthapach
Newcomer
7 hours ago
Solved

My account was ban for no reason

Penalty Type: Apex Legends Penalty Range: Ban I have never used any cheat programs in this game since I was born. My last time playing was in 2019, and I was banned because I bought the computer secondhand from a Facebook group, Before that, it was playing fine for two months, before the false ban bug happened around that time. Shortly after, I was permanently HWID banned, and I don't know if the previous owner ever used any cheats. Now that I'm older, I want to play this game again with my friends, I was banned for no reason. I hope the game developers understand. Thank you for responding.

  • kanthapach​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    kanthapach​ 

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you.

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