Forum Discussion

k_rx166's avatar
k_rx166
Rising Newcomer
8 days ago

My account was deleted from Microsoft?

My problem is that I have an EA account, and the primary email address I receive the verification email from has been blocked by Microsoft. I can't access my account. Please resolve my issue and contact me. The email address that was blocked by Microsoft is [edit: email address removed].

 

My personal contact email is [edit: email address removed]

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hey k_rx166​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    We are not able to make changes via the forums, but if you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look.