My Apex Account Was Banned Wrongfully – Repeated Appeals Unanswered

Hello,

I am writing to formally appeal the permanent ban placed on my Apex Legends account (EA ID: [Tian11322]). I have submitted multiple appeals through the official EA Help channels, but unfortunately, I have never received a detailed explanation or evidence regarding the ban. At this point, my requests are no longer being responded to, which has left me feeling completely ignored and powerless.

I want to once again firmly state that I have never used any form of cheating software, third-party tools, or engaged in any behavior that violates EA’s Terms of Service or Apex Legends' Code of Conduct. I have always played fairly and have invested significant time and passion into this game.

I understand EA’s goal of protecting the integrity of the game, but no anti-cheat system is infallible, and it’s entirely possible for false positives to occur due to factors like cloud gaming, connection issues, or system misidentification.

At this stage, I respectfully ask for:

A manual, human-led review of my account’s logs
A chance to receive clear and specific information about what triggered the ban
Reopening of communication so that I may cooperate and provide any supporting data needed (such as system info, login history, etc.)
I truly care about this game and the community, and it’s frustrating to feel like my voice is being ignored when I’m simply asking for fairness and transparency.

Please help me resolve this and give me the opportunity to prove my innocence. I would be incredibly grateful for your attention and support.

Sincerely