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HeartOfIsland's avatar
HeartOfIsland
1 year ago
Solved

My APEX game account game data has been cleared and has become level 1

My APEX game account game data has been cleared and has become level 1
  • EA_Mako's avatar
    EA_Mako
    1 year ago

    @HeartOfIsland 

    Please reach out to our support team so they can take a look.

    We won't be able to discuss or change your account details here on the forums.

     
    You can create a new case here and select Game Support > EA Account > I need help with my hacked account so they can check into this with you.
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
1 year ago

Hey @HeartOfIsland,

Which platform do you play on where this is missing?

Are you able to take a screenshot of your lobby showing that level 1 account? 

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