Forum Discussion

Seasoned Newcomer

3 days ago

My Apex Legends account was banned for Gameplay Enhancement

Hello I would like to inquire about the specific reason why my Apex Legends account was banned. I understand you may not disclose detailed reasons. I know many players from my region use unauthor...

anticheat

EA_Salmon

Community Manager

1 day ago

Hi agfh1145 ,

Sorry to hear you’re dealing with that.

We’re not able to review or investigate account actions here on the forums, including gameplay enhancement bans. If you believe the action was applied incorrectly, the only route for that is still through the official appeal process.

I understand that you want to know the reason your account was banned. Unfortunately, we’re not able to investigate or recover accounts directly here on the forums.

If the option is still available to you, you’re welcome to submit another appeal and include the additional context you mentioned. I would strongly recommend continuing through EA Help and submitting the case again through this webform, with as much detail as possible.

You may also find these pages helpful:
EA Account help for locked, banned, or suspended accounts
EA Account Help Hub

Thanks for taking the time to explain your situation.