Forum Discussion

3 years ago

Solved

My apex still be baned.

Dear ea team, I have fed back many times, but my apex account is still closed Last time I contacted you, your customer service promised to delete my ban, but it still hasn't been lifted. I'll repeat ...

Asmodeus566
3 years ago
@1464800825
I hope that you will learn from your mistakes.
"I hope you can remove my ban. Because I really did not violate any game rules, and I am also a green player." Yes you did violate one of the rules in the Terms of Service (ToS) by doing this: "my online friend said that he logged in to my account and told me that my apex account was banned because he logged in to my apex account in an Internet café."
You violated the ToS by sharing your account, your "friend" then did something that got your account perma banned. This is/was your account and your responsibility to safeguard and any actions performed by others using your account because you allowed them to use it is fully your responsibility/risk and the repercussions to the account are yours and yours alone.
In the future do not share your accounts and or passwords to such things with other people it is just not safe.
Her on the Forum we cannot help or assist with Bans and or account sanctions you will need to contact the ToS team via EA help.
I am truly sorry this happened to you but I tend to try to live by the credo "trust is good but control is better."

Asmodeus566

Hero+

3 years ago

@1464800825

Thank you for your reply and understanding as well.

When you get back to playing, be safe.

Do not share your computer/console access codes for your game accounts with others, especially those you do not know.

Same thing should really also go for your e-mail, PC and or console general login info.

Follow the Terms of Service rules and you should be fine.

I do not share my info for EA login with my family even, because if they mess something up I suffer.

Good luck and safe gaming.

1464800825

3 years ago

I don't think I have the chance to go back to play my account. Because this account has been sentenced to death, I will buy a new account. Although it is not my original account, time will dilute everything. I will never trust anyone again and will not lend my account number. Thank you for your patient reply. Have a nice day.