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o8cva30ohhbd's avatar
o8cva30ohhbd
Newcomer
5 months ago
Solved

My main account got hacked and EA refuse to respond to support tickets.

Hi, so I've been going through a big hack that happened to me recently, and I've gotten all compromised accounts back except my main for EA. I've tried opening support tickets to get the account back...
  • EA_Lanna's avatar
    5 months ago

    Hi o8cva30ohhbd

    I'm not sure what happened with those other cases, but it's odd that live chat didn't appear for a hacked support ticket. I've checked, and when I choose the topic options for the hacked account, I get the chat option. I've prepped a link for you below. Could you click on it and see if it helps the live chat option appear for you under the heading Still need help

    If it appears, you should be able to fill in some information and submit it to start a live chat conversation with the live support team. 

    - EA_Lanna