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Turki_tamemi's avatar
Turki_tamemi
New Novice
6 hours ago
Solved

my rank got reset

we are in middle of the season i was diamond 4 suddenly my rank got reset to the lowest rank in the main menu it show diamond in game it is the lowest rank

 

  • EA_Mako's avatar
    EA_Mako
    2 hours ago

    Glad to hear this is fixed and your rank's already properly showing back up Turki_tamemi​, thanks for the update.

    Best of luck in your next match!

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Glad to hear this is fixed and your rank's already properly showing back up Turki_tamemi​, thanks for the update.

    Best of luck in your next match!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hey Turki_tamemi​,

    Just wanted to let you know we've passed this along, though I don't have any other details at this time.

    If we get any other information to share we'll update this thread, so you can keep an eye out here with no need for additional threads. Thank you for the patience in the meantime!

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