Community ManagerHey @butchuggin.
Apologies for the late reply on this.
I've seen this happen from time to time. Can we try running through some troubleshooting steps to see if they help with this? A good place to start would be with the basic connection troubleshooting steps over at the EA Help site.
If it keeps happening after that try the PS4-specific steps as well. Let me know if you're still having the same issues after that. Thanks!
/Kent
Hello Kent,
Thanks for your reply and apologies for my late one! I have gone through the basic steps of resetting my router and what not. I am not having any internet issue connections though. My connection to the Apex and PSN servers never breaks. I am using a wired connection, getting about 30 down and 3 up through my PS4.
I have since tried switching my Apex server to the same one as my friends but it makes no difference. I typically play on Oregon servers and they use St.Louis (although we are all local to each other). My ping is usually around 47ms with 0% PL.
I have learned that if the issue is occurring I do not see myself "ready up" in the lobby but my friends will. When they join a match, however, I will still be in the lobby with them, everybody "unready." My friends and I have pretty much given up on this working. I now just leave after every match without thinking. Maybe this gets fixed in the next update...
Community ManagerSo is there no solution cause I have had the same problem since launch and it’s very annoying
I got it fixed by switching routers. Unfortunately that was the only thing that made it work for me.
Community Manager
