Forum Discussion

butchuggin's avatar
6 years ago

Need to reset game/leave lobby after each match

I am having an issue where I cannot remain in the lobby with my friends after a match.

We all return to the lobby after a match but, if I can see them in the lobby, it does not register when they ready up. I do not ready up on their screen either. Otherwise, I go back to the lobby and it says they are still in a match. The only remedy I have is leaving their lobby and waiting for an invite. I cannot re-join because it says their lobby is full on my friend's list. This happens with both of the friend's I play with. Also, I occasionally cannot load a match on my own after I return to the post-match lobby which requires me to restart the game since there is no "leave party" option.

I am playing on a PS4. This issue didn't happen until after the recent update. I was playing for the last two months without issues. I am planning on removing and re-installing the game but I am looking for options before I do another big download.

Any help is appreciated. Thanks.

58 Replies

  • Josecitohp's avatar
    Josecitohp
    5 years ago

    I got it fixed by switching routers. Unfortunately that was the only thing that made it work for me. 

  • I'm unable to quit a lobby (while the host is still in a match and I'm just at the main screen) 

    Going to settings to hit quit lobby won't help. 

    I have to close out the game in order to leave

  • Tradables's avatar
    Tradables
    4 years ago
    @YujinchaX2
    What modem/router combination do you have? Is it a 2 in 1? Are they split? Are you wired into your router/modem or are you running wireless? Have you tried running an ethernet cable directly to your router.

    On top of trying video guides, a lot of this has to do with connectivity. You may have internet, however there is not a strong healthy connection. This happens quite often on wireless, and in some cases, plugged in. (Always having party member pre-loading show up when queueing with friends)

    This is something I have personally encountered in the past and I will say that changing my router from my ISP's was a complete 180 on my connection and speeds in general.
    The router they provided was not sufficient, so I bought a router and the rest was history.
    If this is an option (if you have a split router/modem) to buy your own router.

    Nighthawk routers are fantastic and very cheap for what they're worth, may you go this route.
    If you choose not to go this route, go about getting a new outlet turned on in your house and moving the router closer to your device, away from corners that would interfere with it.

    But as a checklist before going down this route
    - check that your modem/router software are updated
    * check internet speeds / connection health.
    * check that you have no packet loss.
    * check that you have no drops in connectivity.
    - check that your ps4 software is updated
    *clear cache on your ps4/apex
    *check that apex is updated

    Respond back if this is anything you've tried before and we'll go from there.
  • it has been like 2 years since the last update of this, but i have the same problem (since launch lol)

    has anyone been able to solve it?

  • Hi PS5 player here,, I’ve tried everything mentioned in this topic but with no success. Until I decided to set my mobile phone as a hotspot in order to check if it was my glass fiber modem. All of a sudden I had no issues, of course very happy but not really a permanent solution. Then I found out that my provider assigned me a fixed/static IP address. After I had them change it to dynamic up address all the problems where solved. To me it is still strange because I’ve played Apex for a very long time and only a couple of weeks ago it all of sudden didn’t work anymore. Anyway wanted to share this solution with you, maybe this helps . 

    Good luck and cheers!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey there,
     
    This thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Thanks for sharing what fixed this for you, and feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

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