Nintendo switch

@tonydean808

It sounds like you need to contact EA directly to get help with this one.

You can contact EA help by:

Create a new case
https://help.ea.com/en/contact-us/

Twitter
https://twitter.com/EAHelp/

Facebook
https://m.facebook.com/EAHelpHub/

Although from what I've seen on this forum  it might be a ban.

The EA staff who work on AHQ cannot help you with account-related issues, such as bans.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

@tonydean808 but if you are not banned try this first

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@EA_David wrote:
 Just to hope in and save a potential time-consuming contact, can you reset the password on the related EA account first?

To do so, go to help.ea.com, then log out, and then log in using the relevant system portal (PS/Xbox/Switch/PC), then try a password reset. This may help to get this sorted without needing a deeper dive.

This may not work of course, at which point, please use the contact steps.

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I spoke with a support representative from EA this morning for the same issue. I woke up this morning and wasn't able to sign into my profile. They just advised me that there is some kind of update that Nintendo is completing with the game. They ensured me that there was not an issue with my account like a ban or restriction, to allow 24 to 48 hours for the update to be completed. Now, I have no clue what the update will do, or what Nintendo is doing for that matter, but after I completed all the troubleshooting with my router, and changing my password for EA, restarting and uninstalling and redownloading the game and still nothing. Id hope that this "update" will solve the problem. 09/20/2022 CLM Just have to wait it out I Guess