My old account I used to play Apex on wasn't used for the last few years, I got a new computer since then, I don't remember the password or the email I used, I only know the EA ID. Is there any way I can get it back? There is also a possibility it was stolen because I don't remember ever using anything like the email that's prompted when I try to log in. Someone please help 🙃
Community ManagerHey chronos2436,
If you still remember your EA ID but don't recognize the partial email you're seeing, that could certainly indicate someone else got into the account at some point.
I'm not seeing any signs this account has had that email changed, however if you have reason to believe someone else accessed the account and made changes, please follow these steps so our support team can take a look with you. They'll need to verify some other details about the account to help re-secure and update things so you can get back in, thanks!
Community Manager
