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@l_mRGogoSame issue for me. This only started with season 9 launch what has changed in the settings or is this just a bug?
same here! what is this?
- @l_mRGogo Have you tried to go to EA Account > Privacy Settings and verified who are allowed to see your profile and how users can search for you?
- l_mRGogo_l5 years agoSeasoned Hotshot
Yes I checked the EA Account> Privacy settings. It was open to everyone before Season 9, and so is it now. After providing the checks, I could not find a solution. That's why I opened a topic here.
Edit: screenshot added
Same thing here. "Error" message appeared after I updated to Season 9. Have made no changes to EA account settings, including to Privacy settings.
- l_mRGogo_l5 years agoSeasoned Hotshot
Too bad EA's not responding. Right now, the problem seems to go away on its own.
My problem has been fixed. However, the problem may continue for other people
- @l_mRGogo The message disappeared for me.
I had this problem also
I followed the steps of:
1) logging into your EA Account via web browser and then going to your profile (your Avatar icon top right of page) then clicking on "Account Settings")
2) Privacy Settings:
- Choose "Everyone"
- Allow other to see "Achievements"
- Allow all users to view my "Real Name"
NOTE: I followed all step prior and on Xbox still had warning. When I clicked to allow "Real Name" restarted Xbox APEX and logged in again, warning was gone and friends were visible.
- Allow users to search for me: (Check all devices)
Click on " Update" bottom right of screen
3) Email Preferences:
- Manage your email preferences
I click the "Yes, email me about EA products....."
- Frequency: I choose "Anytime"
Click on "Update" bottom right of screen.
P.S. Remember after saving to log out or quit your APEX game on your console and log back/load it up again.
P.P.S. For the "Real Name" in "About Me" I left that blank but I still allowed people to see it as it is blank.
Hope this helps someone.
This fixed it for me, thanks a bunch!
Works without setting the mailing preferences to yes as well 😉
you saved my life thank you 😭
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