Forum Discussion

Legend33544's avatar
Legend33544
5 years ago
Solved

optimize the launcher

launcher optimization

an you plze optimize the launcher i am having trouble.its causing lag and some time it wont open

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @Legend33544 

    I see. Have you tried manually uninstalling and reinstalling Origin to see if that makes any difference at all? 

    When you've got a chance I'd recommend checking out the following article on the EA Help site: 

    Uninstall the Origin Client

    Follow the steps for uninstalling Origin "the hard way," then reinstall the client from the website. Let me know if you're still having any of the same issues after that. 

    /Kent

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Legend33544, 

    Are you having problems with starting up the Origin launcher? Does it give you any error messages at all when you try launching it? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Legend33544 

    When you have a chance can you try clearing out the Origin cache to see if that helps at all? Sometimes that can help out when the client is having problems loading. 

    For more information on how to clear it check out the EA Help website. Let me know how that goes when you've got the chance. Thanks!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Legend33544 

    I see. Have you tried manually uninstalling and reinstalling Origin to see if that makes any difference at all? 

    When you've got a chance I'd recommend checking out the following article on the EA Help site: 

    Uninstall the Origin Client

    Follow the steps for uninstalling Origin "the hard way," then reinstall the client from the website. Let me know if you're still having any of the same issues after that. 

    /Kent

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