Forum Discussion

1 year ago

order not recived

I have two order that I didn't recive. Iy have been four days and nobody solve my problem. And now why you guys say my case got fixed? [CM - Edited to remove attachments with account/order detail...

EA_Mako

Community Manager

1 year ago

Hey @BIBIBOBI521, sorry, but we aren't able to make changes to your account here.

If you haven't received a Steam order, please try signing out of Steam manually, closing it via Task Manager, and restarting Steam.

If that still isn't showing up afterwards you will need to reach back out to support. You can resume a case from your case history page here if your prior case was closed without being resolved, or create a new case to have another advisor take a look.