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Dameggamad1's avatar
7 years ago

Origin 'Offline' & Easy Anti-Cheat Error

When I try to launch Apex Legends it loads the AL start screen of loading bar and then initially says Error we've noticed your computer is offline. A thing with this is it did this even when it was downloading the game past 40%. Offline yet downloading the game? After that there is the Easy Anti-Cheat saying there is an Untrusted system file of (C:\Windows\System32\webio.dll) which isnt something I believe I can change? Can someone help me understand how to fix this as I feel the Easy Anti-Cheat & Origin are somehow conflicting each other. My Windows & Origin are up to date, it is also whitelisted for my firewall and ive tried it whilst firewall is off. Ive also launched Origin & AL as admins and yet it still keep spitting these two errors out at me.

16 Replies

  • RimWin's avatar
    RimWin
    7 years ago

    I have the same problem and i did this register repair but i still have this problem with the data.

  • After the last origin update i can´t start my apex. The client says that im no conected to internet, then ERROR untrusted system file (c /windows/system32/webio.dll)  apear. Help plz! 

  • Not working, I tried 3 times and I checked that I executed as admin. I tried to delete the certificates folder and the game launched, but I got an engine error:"EAC couldn't find index". So I think we just have to wait until EAC fix it.

  • i have the same trouble and it doesn't work. You are giving the same solutions over and over. When i type in cmd(administrator mode) /sfc scannow it says "Some corrupted files has been detected but Windows couldn't fix them....". I tried CCleaner, reinstall the game, repairing EAC but nothing works. But i've made a remark, when i delete the certificated folder from the EAC folder of Apex, the game lauches but an error pops out after: "EAC index could not be found". If you could please help me i'll be grateful.

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