Forum Discussion

3 years ago

Packet Loss only in Apex

Hello,

I'm trying to figure out why I've started to experience packet loss only in Apex Legends as of recently. My ping has remained stable across all servers, however I'm constantly getting on average 5-10 packet loss on every server in-game.

Have run numerous packet loss tests online which all show 0 packets dropped.

Tried setting DNS to both Google's & Cloudflare (complete w/ ipconfig /flushdns on each) to no avail.

No VPN is in use (service is disabled)

Repaired game, repaired EA App, nothing

TraceRT to easo.ea.com seems fine, only shows hops 4-6 timing out but eventually resolves after 13 hops in total.

Could anyone assist as to why this may be occurring? Comfortable performing & providing any additional testing that may be required.

I'm running on ethernet as well, have done the usual reset router/modem to same result.

Thanks

12 Replies

40Mike42
2 years ago
Why do you NEVER look at your server? You always troubleshoot on the users end but not your potato servers. Its strange that it only affects ranked, where YOU put me in a sever with 50%+ packet loss and then i get penalized for wanting to leave a match i cant possibly compete in.
Asmodeus566
Hero+
12 months ago
@40Mike42

Hey Everyone,

As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

If you run into any further issues please create a new thread so that we can begin tracking accordingly!