performance issues after the new update for apex legends
Apex lagging so much after the new update and sometimes not responding at all and have to restart it to make it may or may not work (and it always do the same) !!
Forum Discussion
yea...mine for me sometimes it lags like network lag and sometimes like fps drop and now it started to freeze and i have to restart it then it may or may not work
EA_Darko
Community Manager
Community ManagerHey @Viper8014 and @JSw33ney it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
this is your response to everyone darko maybe just maybe the tons of players getting this problem has decent internet and its your update thats the problem?
- EA_Darko
Hey @uJamBo when issues such as this appear we need to try an narrow down the cause. I tested the game just there and was able to play without issues. As such, if you are having issues with the connection then please try the steps I shared above and if they make no difference please share your UO Trace with us.
DarkoEA the least useful here. maybe its the weather?
with all respect but no no no no no no no.....a connection issue making the game freeze and not respond ????? ...like how ????
here's my UO Trace ....but i never had ping issue or lag cuz of the network in the game before tbh
- EA_Darko
You need to poll the UO Trace @Viper8014 in order for it to contain the information we would need.
Would you mind rerunning it and then let it poll and send 100 packets?
Darko
everything happens with a half a second delay!!!!!!!! wasn't like this before update!!!!!!!!!!! you are stubborn darko...jez...
too many people having lag problems after this update. did not have problems before so are you going to do something about this?I keep seeing this red speed warning all the time in top right corner plus sometimes 2 other warnings!!! Game unplayable!!!
- EA_Darko
I understand your frustration @Dandy_Crook but the number of reports we are seeing is quite small and as such, we need as much information as possible so that we can look into this.
If you are having the issue can you try the steps I linked above to see if they improve the issue for you?
Also, if you can, can you set your mobile phone up as a hotspot and connect using it to see if the issue affects you on that network?
The more info we have the better we can help.
Darko
I dont think its my internet problem… i have really good internet.. the game is just laggy, this was the same problem when this game came out... Slow motion and slow motion…
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