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Hey @uJamBo when issues such as this appear we need to try an narrow down the cause. I tested the game just there and was able to play without issues. As such, if you are having issues with the connection then please try the steps I shared above and if they make no difference please share your UO Trace with us.
Darko
@EA_Darko I'm also experiencing the same issue. Attached my UO trace.
- EA_Darko7 years ago
Community Manager
Your UO Trace is showing some incredibly high Ping times well before you get anywhere near the EA servers @ThanksALOTT.
I would suggest trying the connection troubleshooting steps I shared above and if the issue continues it's no harm speaking with your ISP and showing them the results of your UO Trace.
Darko- 7 years ago
Thanks for looking into it. I'm based in India and I'm trying to connect to US based EA servers in that UO trace so yeah my pings are naturally going to be high. @EA_Darko
- EA_Darko7 years ago
Community Manager
The IP addresses you can test with are all listed in the troubleshooting steps I listed above @ThanksALOTT.
Also, I just noticed that you only sent 2 packets, can you re-run the UO Trace and sent 100 packets.
Darko
- 7 years ago
@EA_Darko It would be helpful if you could share IPs of Asia servers located in Singapore. From the data centers list on Apex Legends homescreen, I can tell that I get lowest ping on Singapore servers (around 70-80ms). I will do another test on UO trace if you provide Singapore server IPs and share the results with you.
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