PlayStation plus pack not working

@Exmples 

Did you receive your Apex Legends pack? If not, our Live-Support team can assist in granting missing content on accounts.

Click here to speak with an EA Advisor

Any fix?? Contacted Sony and EA twice. They keep saying it's the others guys problem. Still no content. So frustrating.

@slick199199 

If the purchase fully cleared under your PlayStation account please contact our Live-Support team again so they can look into why you didn't receive the content. I'm sorry you've been getting bounced back and forth around this, perhaps there was some confusion from employees on both ends on how to address this. Our team will make sure you get the content you purchased. 

Keep in mind that not all DLC will be automatically downloaded to your console. Make sure you go to the "Add ons" section for your game on your PS4 to verify it's been installed.

Please have a proof of purchase ready for your case.

I'm  getting the same thing. No matter how many times I click the download button nothing happens. 

Is this resolved ? If not I have twitted them can please reply on the Twitter. My whole team is having the issue and they are just not helping .

My twitter I'd :- TheLegend_here_

Please help I have done this same thing and have the same problem I cant access the pack and it said purchased

I know right I did the same I’m so irritated agh

Omg same I know how u feel