"Please reset your password" after new apex update
I'm being asked to reset my password, which I did. I went on help.ea.com , no help what so ever. I have the game and have an ea account. Now I suddenly can't play.
Forum Discussion
Hey, i had the same problem and i just fixed it, first you should open you EA account on the website then go Customer Portal > My Account then u will find too many options one of them is connections, go to connections then you will find that your steam account is linked to origin, unlink it then open Apex and press register, then you will be able to login.
What if steam isn't there
same my steam isn't there just my psN and xbox live
EA_MakoCommunity Manager
If you're getting this message when playing on the PSN or Xbox linked to your EA Account, be sure you've reset the password for the EA Account itself.
If that still isn't letting you launch the game afterwards, reaching out to an advisor to check the correct accounts are linked properly and there aren't any other account issues will be the best bet.
Community Highlights
- EA_Blueberry7 years ago
