Prediction Errors Xbox One
Prediction Errors Xbox One. So I've seen posts about this everywhere but yet to find a fix. I am on Xbox One and get prediction errors every game every few seconds. It makes the game unplayable. If ...
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@EA_Illium Another update. Played in 2 different locations with 2 different ISPs and still experienced identical prediction errors.
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@McChodeGuy Thank you for the update check have tried going through the above troubleshooting for the network you used? Also, would you be able to share a UoTrace, or pathping/trace from the new network?
@EA_IlliumImpossible as the places I was playing are a few hundred miles away. But I can say with 100% certainty that these prediction errors felt exactly like the ones I experience at my home.
I really don't want to be rude here but it's amazing to me how little responsibility is being taken on EA's side. I have read 10+ articles and 100s of blogs about people experiencing prediction errors with 0 solutions. It is clearly a big problem amongst your player base and am very surprised about how little action is being taken on EA's side.
@EA_IlliumAnother update. As I cannot perform a pathping on my xbox, I am not sure how accurate these results are. A simple connection test run on the xbox shows 800+mbps down 30+up with 0% packet loss.
Also, I have 2 people who play apex in my house on PC. Neither have said they experience this although I have not tested the connection myself.
@EA_IlliumStill no response to the near 100% packet loss on your servers. It's very frustrating. Here is what I know:
- NONE of your troubleshooting has worked- I have EXCELLENT internet
- This is the ONLY game I lag on
- I consistently get close to 100% packet loss on your servers
- My ISP did everything from bring out a technician to replacing our modem and still no fix
- EA has done jack *
The fact that you didn't even respond to that makes me think that it is in fact the issue! Wow...
- EA_Illium
@McChodeGuy I was able to confirm with my team that our servers are up and running, have you gone to 100% packet loss on the default network or one of the others you had tested? Again based on the pathing you last provided it showed packet loss on your first two hopes to our servers, did testing at the other networks change this result or would you be able to upload the results from those tests?
I know you had mentioned you had a network that was getting 300 down but is now at 800 down is this on your network after going through all the troubleshooting steps or on one of the other networks tested? If this is still on your default network again we can share these steps but if you are still having packet loss connecting to our servers as shown in the reports you attached we would be unable to change this.
@EA_IlliumI am not able to go back to those networks to test. The purpose of me mentioning playing in different networks was simply to underline the fact that these prediction errors are observable everywhere I play; both ethernet and wifi on 3 different networks from 3 different ISPs.
The network variable speeds have to do with the fact that I cannot run a traceroute on my Xbox. I have done these tests on multiple machines on my network. While the first few hops sometimes generate packet loss on some of these machines, we they consistently show high packet loss on the ea servers (today's range is 98%-100% loss). Specifically the one on the 9th hop:
ea20.cs3.iad93.zayo.com (64.125.24.211)How can 13% packet loss lead to 100% and high ping down the path? Generally just curious.
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