Forum Discussion

New Novice

4 days ago

ps5 account wiped - pc

i have an old account with lots of money spent on the game and i cant get it on steam because of the linking issue i was wondering can i get my account back or is it deleted forever

cross-progression

scottster15

New Novice

4 days ago

nah man theres no way i spent money, can i get compensated on my steam account with 500 apex packs because my original psn ea account is mailto:[edit: email address removed] i litteraly looked up on stat tracker my psn account level and its 250 i cant believe ive lost it all ive been playing since 2020

EA_mplsnow

Community Manager

3 days ago

scottster15 Your PSN Apex progress isn't lost; it's stored on the EA account you had it initially linked to. As mentioned, you'll need to re-link your PSN account to the original EA account to restore your progress.

If you're having trouble locating that account, please check your email address(es) for past purchase receipts on the account to identify the associated email and follow the steps on this page to sign back in. If you don’t have access to the email address or account anymore, or if you think something went wrong, you’ll need to reach out to live support so they can take a look at the account.

Please note that progress and purchases can’t be transferred between EA accounts, and it’s not something that we can support here on the forums. The 'If you had more than one EA account' section on this page goes into more detail.