Game constantly crashes with the following error. Can be 5 minutes or an hour into the game and randomly occurs.
The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written.
I've attached a screenshot of this error.
"The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written. Click on OK to terminate the program."
For the Xth time already...
My PC satisfies the recommended requirements (Windows 7, GTX970, RAM and Space ok) This issue hits me out of the blue at any random action or time, from multiple causes such as opening supply crates to being hit, etc. My heart sinks whenever I click OK and it has gotten infuriating of late. Any solution to this is greatly appreciated?
EA doesn't bother fixing anything, unless it becomes big enough of an issue. So i kinda hope that more people get this problem.
I've checked if the recomended Windows updates are on my PC, and they are - the one recomended for win 8.1
I still have the same problem.
EA Team, here is my DXDiag. Perhaps it could help You solve this issue.
Hi, i also had this exact problem. I contacted EA support and they suggested disabling any overlays. For me, i disabled Plays.tv and i disabled the origin in game overlay for Apex. I also disabled the AMD overlay and uninstalled Overwolf. Idk if this helps but thats what fixed it for me
I've never played apex with any overlays nor do I ever install them at all and I still have the problems with crashes.
This damn memory error!!! EA FIX this!!! Why are you so stingy in QA department??
Community Manager@sgtbare
I know crashes can really get frustrating and we're here to help.
Have you checked out the Community Crashing Troubleshooting Guide yet?
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
Please include a DxDiag so we can look at your system specs.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Guys! I have followed the below Steps and issue has been fixed:
1. Disable the antivirus before proceeding with any troubleshooting steps.
2. Check Windows update for your Operating system, if there are any updates, please update them
3. I would request you to please Run Origin as administrator by following the steps mentioned below
1) Exit out of Origin Client
2) Please right click on the "Origin" icon on the desktop and then click on "Run as admin"
4. Disable Origin Ingame : https://help.ea.com/en-sg/help/origin/origin/how-to-use-origin-in-game/
5. Try to repair the game by following the steps mentioned below
1) Select My Game Library in Origin.
2) Right-click on the game tile.
3) Select Repair Game.
Cheers!
Community Manager
@ieinrokumar5 wrote:
Guys! I have followed the below Steps and issue has been fixed:
1. Disable the antivirus before proceeding with any troubleshooting steps.
2. Check Windows update for your Operating system, if there are any updates, please update them
3. I would request you to please Run Origin as administrator by following the steps mentioned below
1) Exit out of Origin Client
2) Please right click on the "Origin" icon on the desktop and then click on "Run as admin"
4. Disable Origin Ingame : https://help.ea.com/en-sg/help/origin/origin/how-to-use-origin-in-game/
5. Try to repair the game by following the steps mentioned below
1) Select My Game Library in Origin.
2) Right-click on the game tile.
3) Select Repair Game.Cheers!
@ieinrokumar5 Thank you for sharing.
Can anyone else in this post confirm these steps gets rid of the error?
Community Manager
