i have found a fix for this packet loss thing its been annoying for me and i made a video about it heres the link hope i helped
https://www.youtube.com/watch?v=2O-JISUtZPc&t=33s
Community ManagerHey m1namoto,
Are you also not running into the same issues with a different connection in a different location, like the one Original Poster in this thread?
If you don't, you might want to look into a different Internet provider or the other suggestions in this thread, if your current ISP admin couldn't help, and you have exhausted all the connection troubleshooting steps we could share.
I also wanted to add that we informed our teams about similar reports, specifically when using Xfinity as the Internet provider.
Hello! EA_Claus - I don't know if there's any chance of you seeing this, but I've posted about this same issue myself. Also an Xfinity user, running into massive packet loss (on both PC and PS5) - specifically when playing ranked on anti-DDoS servers (with the pentagon icon next to the server ID). I'm in central New Jersey, but two friends I play with regularly (we're all day one players) in the same region who have different ISPs don't have this issue at all. It never happened to me before the last few months. I've detailed my experience at the link below.
I checked in with Xfinity (with whom I have the highest level internet package) and they said it was an EA issue. I've replaced all my equipment and have no issues with any other service or operation on my devices. It does not happen at all in Pubs or Mixtape - and only when I rank up Plat 1 and above. There's definitely something going on between Xfinity and the Apex servers. If there's anything the team can do, there's many of us who would appreciate it. Thank you.
Extreme packet loss when playing ranked on Xfinity internet | EA Forums - 13555625
