Re: (15.235) Unknown file version (audio\ship\general english.mstr)

@Girahime 

Repairing the game is generally a very quick task and shouldn't take long. It's not the same as a reinstall. 

Its not helping me to repair the game and EA/Origin support have been worthless ☹️

Hey @ccason2395. 

I'm sorry to hear you're still running into trouble with this error. Let's see if we can help get it fixed for you here. 

When you've got a chance can you try starting up your PC in a Clean Boot to see if that helps at all? If there's anything else running on your PC that might be interfering with the game it might help get around it. For more details on how you can set up a Clean Boot check out the EA Help website.

Let me know how it goes when you can. 

/Kent

nooooo

Hey @DaddyBlone, 

Which language are you using in Apex Legends? 

/Kent

Hello there @EA_Kent 
I play this game through steam and I have the same problem, I play it in the English language, and when the error happens, it says instead of "english.mstr", "general.mbk"

Hey @klx15, 

When you have the chance would you mind sharing a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

Thanks!

/Kent

@SprinkledSammy 

Can you try verifying the integrity of the game files in Steam to see if that helps? For more information on how to verify the files check out the Steam Support website. 

Let me know if you're still getting the same error message after that. Thanks!

/Kent

How do i fix it in Steam?