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Kamil4577's avatar
Kamil4577
4 years ago

Re: Apex account was banned for no reason.

Wow is not only me. I got ban 2/3 days ago for "cheating". But I never cheat in Apex Legends. I use same programs over year Outplayed for record and ROCCAT Swarm mouse app. I did not install new programs. My last 6 ranked games I died like a total noob and boom "Error reason ban". Even my ban is not visible in my ban history webpage and I cant play Apex "You currently have no Ban/Suspension History to display.". Always same "Error" ban when I try to joining the game. After chat with "EA support team" they escalate my case and I waited for "Respown team" answer. And I got answer today "We have confirmed that your account was involved in cheating. Because of this, we will not remove the sanction on your account." are you kidding me I am solo d2 player. How I stupid need to be for using cheats on main account with apex yellow coins (almost 2k), all legends unlocked and died like a noob. I am so sad and mad now for Apex Team. Getting ban for cheating without having one.

My ban history webpage:

https://help.ea.com/en/my-ban-history/

My Last die video:

https://www.youtube.com/watch?v=d3PhJBePNjE

My reddit with apex videos, you can judge if I cheat or not:

https://www.reddit.com/user/Recent_Illustrator41

Help someone please!

6 Replies

  • BreakinFacez's avatar
    BreakinFacez
    4 years ago

    I feel you and the same thing has happened to me 1 week ago. After 6000 hours and spending $3k+, I was banned and I don’t know why. I’ve accepted my bogus ban, but just disappointed with the amount of money and time spent in this game and to be perm banned with no specific reason. While I accept the ban I will continue reaching out to them to see why I was banned and informing others of what’s possible to mitigate their losses. 

  • BreakinFacez's avatar
    BreakinFacez
    3 years ago

    Likewise, after some time I guess another advisor reviewed it and lifted ban. So I have had my account back for about 6 months now.

  • iam2dizzy's avatar
    iam2dizzy
    3 years ago
    @BreakinFacez nice bro. hopefully they help me too with this... I spend like 1600 hours and 1-2 k€ into. How long it takes for you to get unbanned?
  • BreakinFacez's avatar
    BreakinFacez
    3 years ago

    It was maybe a month or 2. I didn't even know it was unbanned until one day, I was randomly checking my email.

  • JbShoots's avatar
    JbShoots
    3 years ago

    I hope they unban my account to someday. I’ve accepted it but I’m still gonna fight to get it back. Only thing I can do is post here and hope that someone sees it and lifts it because I can no longer dispute the case. It hurts loosing thousands of dollars. Created a new account and was playing on that for a while but it’s not the same. I’m not gonna play until I get my skins and heirlooms back that I worked hard for. Trying to stay hopeful that one day I’ll get it back. 

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