Re: Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

14 Replies

Detritu5
7 years ago
That sounds like a different issue than the one originally posted. Does it happen every time?
YouSeeMeRunning
7 years ago
90% of the time. Takes me about 20 minutes to find a game due to the freezing and unfreezing / disconnects to the server.
1-5 games (While playing) freeze and disconnect me
blu_duck182
7 years ago
Well, I can't test it atm, just went a few quick matches, before going out, and this is the first crash after 3-4 games
MUK_SteSte
7 years ago
here's the crash log for my crashes. crashed like 6 times in 1.5 hours
apex_crash.txt2 KB
Amrazzz
7 years ago
crash here
apex_crash.txt2 KB

crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 000000000008669C
	ntdll: 00000000000A80CB
	ntdll: 000000000008FD36
	ntdll: 00000000000A468F
	ntdll: 0000000000004BEF
	ntdll: 00000000000A33FE
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 00000000000181F4
	ntdll: 000000000006A251
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF74E06E5F0
	rcx = 0x00007FF734286860
	rdx = 0x00000263AD3E7990
	rsp = 0x000000CCB7BFDFA0
	rbp = 0x00007FF734286860
	rsi = 0x00000263AD3E7990
	rdi = 0         
	r8  = 0x000000CCB7BFE000
	r9  = 0x000000CCB7BFDFF0
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF74F06F540
	r12 = 8         
	r13 = 0         
	r14 = 115       
	r15 = 64        
	rip = 0x00007FF7285DA6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

apex_crash.txt2 KB

Hyperinfuse

7 years ago

Same thing here. Cmon respawn, please focus on these crashes. Your game is good but this seems to be a very large issue.

crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 00000000000EBDD0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 0000000000013DC4
	ntdll: 0000000000073691
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF712FDE5F0
	rcx = 0x00007FF6F9206CF8
	rdx = 0x000001C5EEBE5410
	rsp = 0x000000B85575DC70
	rbp = 0x00007FF6F9206CF8
	rsi = 0x000001C5EEBE5410
	rdi = 0         
	r8  = 0x000000B85575DCD0
	r9  = 0x000000B85575DCC0
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF713FDF540
	r12 = 8         
	r13 = 0         
	r14 = 286    // 0x0000011E
	r15 = 64        
	rip = 0x00007FF6ED54A6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

apex_crash.txt2 KB

Deathtongue69

7 years ago

Hey yall!
My game crashes on the regular, almost 1 in every 5 or so games.

I have been running the game with nvidea gforce 970 with a new CPU.
For me it feels like every time someone crashes, it has to do with having multiple monitors or border-less windows mode.
I consistently run on 70fps on almost everything on high. All of my crashes are very sudden. I have tried putting things on low but i still crash.

I don't think its my GPUs fault even so for it being on the lower end things.
Just hope it gets fixed, id hate to see apex become fallout 76.

crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 00000000000EBDD0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 0000000000013DC4
	ntdll: 0000000000073691
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF75553E5F0
	rcx = 0x00007FF73B766CF8
	rdx = 0x000001CAD90E58D0
	rsp = 0x00000035AA15E0C0
	rbp = 0x00007FF73B766CF8
	rsi = 0x000001CAD90E58D0
	rdi = 0         
	r8  = 0x00000035AA15E120
	r9  = 0x00000035AA15E110
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF75653F540
	r12 = 8         
	r13 = 0         
	r14 = 77        
	r15 = 64        
	rip = 0x00007FF72FAAA6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [1, 0, -0.064608917, 0], [0x3F800000, 0x00000000, 0xBD8451AE, 0x00000000] ]
	xmm3  = [ [-nan, -nan, -nan, 0], [-1, -1, -1, 0] ]
	xmm4  = [ [nan, nan, nan, nan], [0x7FFFFFFF, 0x7FFFFFFF, 0x7FFFFFFF, 0x7FFFFFFF] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}

attr0
6 years ago
Same here. every time i try to play the game:
crash:
{
R5Apex: 000000000040803C
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: "Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
R5Apex: 000000000040803C
R5Apex: 0000000000290A66
R5Apex: 0000000000221CA9
R5Apex: 00000000003D934F
R5Apex: 0000000000459CED
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x00007FF7C5A0BB40
rbx = 0x00007FF7A2A40000
rcx = 0x00007FF7C5A0BB40
rdx = 0x000002CB625F4F70
rsp = 0x000000FFEED397B0
rbp = 0x000000FFEED398B0
rsi = 256 // 0x00000100
rdi = 0x3CA8E500BF3F3EBB
r8 = 256 // 0x00000100
r9 = 0
r10 = 0
r11 = 504 // 0x000001F8
r12 = 24096 // 0x00005E20
r13 = 0xFFFFFFFF
r14 = 0x000002CA8E462590
r15 = 0x02000A11
rip = 0x00007FF7A2E4803C
xmm0 = [ [-5.8565164e+32, 1.6438798e-38, 1.2989499e-24, 0], [0xF5E6FFB4, 0x00B300AE, 0x17C900B5, 0x00000000] ]
xmm1 = [ [0.00036621094, -0.0013427734, 1, 0.96533203], [0x39C00000, 0xBAB00000, 0x3F800000, 0x3F772000] ]
xmm2 = [ [-0.31020775, 0.37876558, 2.9597816, 6720.8691], [0xBE9ED38D, 0x3EC1ED90, 0x403D6D10, 0x45D206F4] ]
xmm3 = [ [-0.31020775, 0.37876558, 2.9597816, 6720.8691], [0xBE9ED38D, 0x3EC1ED90, 0x403D6D10, 0x45D206F4] ]
xmm4 = [ [1, 1, 1, 1], [0x3F800000, 0x3F800000, 0x3F800000, 0x3F800000] ]
xmm5 = [ [0, 0, 0, 24471.4], [0x00000000, 0x00000000, 0x00000000, 0x46BF2ECD] ]
xmm6 = [ [0, 0, 0, -16095], [0x00000000, 0x00000000, 0x00000000, 0xC67B7C00] ]
xmm7 = [ [0, 0, 0, 4726.0313], [0x00000000, 0x00000000, 0x00000000, 0x4593B040] ]
xmm8 = [ [0, 0, 0, 24471.4], [0x00000000, 0x00000000, 0x00000000, 0x46BF2ECD] ]
xmm9 = [ [0, 0, 0, -16095], [0x00000000, 0x00000000, 0x00000000, 0xC67B7C00] ]
xmm10 = [ [0, 0, 0, 4726.0313], [0x00000000, 0x00000000, 0x00000000, 0x4593B040] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1567116206
TheJumpingJawa
Seasoned Ace
6 years ago
I've experienced two crashes since the S3 patch (was fine throughout S1 & S2):
https://answers.ea.com/t5/General-Feedback/CRASH-Teammate-s-Gibby-alt-nearby-when-playing-as-Caustic/m-p/8272908/highlight/false#M28764
:edit:
Make that 3 crashes.
The 3rd one differed from the previous two; no error, Apex just locked up. Had to kill it from task manager.
:edit:
and a 4th....
crash:
{
mileswin64: 0000000000027971
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000080
}
cpu: "AMD Ryzen 7 2700 Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
mileswin64: 0000000000027971
mileswin64: 00000000000225A6
mileswin64: 00000000000260DB
mileswin64: 000000000001636A
mileswin64: 0000000000006B5C
mileswin64: 0000000000007395
R5Apex: 00000000009519BA
R5Apex: 0000000000458F06
R5Apex: 00000000004592F7
R5Apex: 0000000000457B87
R5Apex: 00000000004598B2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0
rbx = 0x00000234CAD24010
rcx = 0
rdx = 0x00000234CAD24010
rsp = 0x000000D9E960E3C0
rbp = 0x000000D9E960E510
rsi = 72
rdi = 0x00000234D4E0B040
r8 = 0x00000235B7775D90
r9 = 0
r10 = 0x00000234D4E0B040
r11 = 0x00000234CA907810
r12 = 3
r13 = 0
r14 = 0
r15 = 0x00000234D4E0B040
rip = 0x00007FF9E70A7971
xmm0 = [ [3183.9556, 0, 0, 0], [0x4546FF4A, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [50, 0, 0, 0], [0x42480000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0.33527887, 0, 0, 0], [0x3EABA9AC, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1.6666666, 0, 0, 0], [0x3FD55555, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1569284646
:edit:
5th.....
crash:
{
mileswin64: 0000000000027971
EXCEPTION_ACCESS_VIOLATION(write): 0000000000000080
}
cpu: "AMD Ryzen 7 2700 Eight-Core Processor "
ram: 16 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
mileswin64: 0000000000027971
mileswin64: 00000000000225A6
mileswin64: 00000000000260DB
mileswin64: 000000000001636A
mileswin64: 0000000000006B5C
mileswin64: 0000000000007395
R5Apex: 00000000009519BA
R5Apex: 0000000000458F06
R5Apex: 00000000004592F7
R5Apex: 0000000000457B87
R5Apex: 00000000004598B2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0
rbx = 0x0000025F21229810
rcx = 0
rdx = 0x0000025F21229810
rsp = 0x000000BE5BA0E670
rbp = 0x000000BE5BA0E7C0
rsi = 53
rdi = 0x0000025F29E6C610
r8 = 0x0000026023C85110
r9 = 0
r10 = 0x0000025F29E6C610
r11 = 0x0000025F21B84010
r12 = 5
r13 = 0
r14 = 0
r15 = 0x0000025F29E6C610
rip = 0x00007FF9D6087971
xmm0 = [ [5761.4365, 0, 0, 0], [0x45B40B7E, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [50, 0, 0, 0], [0x42480000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0.00089521008, 0, 0, 0], [0x3A6AAC88, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1.6666666, 0, 0, 0], [0x3FD55555, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1569284646
smartedpanda
6 years ago
Every 3rd or 4th game it crashes with

---------------------------
Apex Crash Message
---------------------------
Apex crashed in mileswin64.
More technical information should be available in "apex_crash.txt" in your Documents folder.
Ctrl+C in this window will copy this message so you can paste it as text.
---------------------------
OK
---------------------------
Memory issue,

i7-4790k + 2070 no overclock on the GPU. It's fine with the previous updates.
Win7 64-bit with 32GB of ram.
Interiozination
6 years ago
Same here, though how do we fix this problem :/ S3 right after I downloaded the latest update.
apex_crash.txt2 KB
lPoipoi
6 years ago
@Interiozination I was using "-dev" in my launch options to skip intro vid. Removing it fixed it for me. Try clearing your other launch options if that doesn't work.
TWTCH_Adactylou
6 years ago
THANKS THIS WORKED

Forum Discussion

Re: Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

14 Replies

Featured Places

Apex Legends Technical Issues

Community Highlights

How to get help with missing packs, coins, or content in Apex Legends?

What to do if your Apex Legends account got banned or suspended

Do Not Unlink Your EA Account

Community Crashing Troubleshooting Guide

Recent Discussions

Frequent crashes on Nintendo Switch2 during matchmaking

Account lost..?

Battle pass stars not applying

[Bug] Can't load into Diamond ranked lobbies when in a party - error code:tap

Fix your severs