Re: Apex Legends keeps crashing my pc when launched

Sorry for late reply and wrong problem topic asked, currently how I've been using my PC i have these background apps running in my tray- Windows Security, ICUE, Steam, Discord, Steel Series engine 3, Radeon Software, Blizzard battle.net, Riot Vanguard and Origin

For the overlays i have

Discord off

Radeon off

Origin off

Then when i had the game on steam i had the steam overlay on and it crashed no matter what when it was on or off, so i reinstalled it on Origin to try and play it and i get the same issue where the game crashes right after skipping the cut scene and then clicking on login in the game crashes my whole computer everything goes black and my PC does a quick restart and has to relaunch everything :/

For the firewall i gave full access to Apex and other games that use the same anti cheat to see if that would fix it but it didn't the game i fixed that been crashing was HALO, but unfortunately Apex and Dead By Daylight crashes are exactly the same.

Also i don't use any cheats or mods for the game as much as i feel dumb saying but i'm not using any 3rd party software to modify the game but i want to make that clear.

And thank you for the reply 🙂

@Ryan_Rockstar000i really dont like vanguard, i dont want it to be active all the time and disabling it from startup then the game doesnt launch.. anyways there are errors in your dxdiag on origin.exe..

there have been alot of reports of icue software causing bsod etc.. i would suggest removing the software and restart pc to check if it does improve..

other than that try the cmd prompt as admin and enter:
sfc /scannow
restart pc

also i dont understand why your graphics card appears twice in the dxdiag.. try use DDu uninstall in windows safe mode and uninstall the amd compeletely, restart pc and install latest amd gpu driver

Sorry for the late reply, sadly I have no good news and it tends to not get any better. I've done all things stated from above and nothing has changed I even went as far as to see if I've been having issues with CPU and tested it on cinabench and nothing came up wrong all cores were even and solid, I'm going to test my GPU and see if that's the issue.

 Games have I've been having a hard time with is Apex, Dead by daylight, Fortnite, GTA4, and now paladins.

I am unsure as to what is causing this because GTA4 and Paladins use a different type of cheat software (well I'm not sure about gta4)

one time I decided to download Paladins just to play some games I haven't played in a while. after that, on day one of redownload, it worked perfectly fine, and now I can't even launch the game just like all the other games stated. Every time I start these games my pc blackouts and crashes and reboots, sometimes on Origin or Steam the game would end up missing or say it's not installed so I have to find the game for it and verify the game files again.

My CPU temps stay at 85 Max under heavy load like cinabench, so I'm sure CPU heat isn't a problem I will try to test my GPU after this update.

so according to user benchmark I'm unsure about these results, I have never seen anything like this before on my old pc and unsure how to move forward as it seems it is not recognizing my GPU

Did you ever fix it I have same issues 

hello, i got banned client .i never play hack but i got banned i want to you check my  account .Yesterday morning i play normally and when at night i play rank 1 to 3times when i pressed it again, it popped up say The client game account has been banned , i want to you check please

my id [edit: email address removed] ( i play through platform steam link ) pls check my id or my HWID

i hope i will find an answer  Regarding the matter i received and would like to do justice to this review

From a fan of games 

You need to contact EA support about stuff like that

Hey,

Funny enough I have a similar setup and similar issue. My b550 Strix and ryzen 7 5800x crash at apex boot up every time. All other games work fine. When it boots down, it would indicate a red light on the motherboard saying it was a CPU issue. Just bought a new H100i elite cooler thinking that would help the cpu but it still has the issue.

I have swapped out my GPUs to see if that was the issue and even reinstalled it all on a separate SSD.

If you have any more details about the bios and driver update/reset, please let me know! Thanks

B550 Strix ASUS

3070 TUF

Ryzen 5800x

16 3600mhz Vengence Ram

H100i Elite Capellix AIO

Hey,

Funny enough I have a similar setup and similar issue. My b550 Strix and ryzen 7 5800x crash at apex boot up every time. All other games work fine. When it boots down, it would indicate a red light on the motherboard saying it was a CPU issue. Just bought a new H100i elite cooler thinking that would help the cpu but it still has the issue.

I have swapped out my GPUs to see if that was the issue and even reinstalled it all on a separate SSD.

If you have any more details about the bios and driver update/reset, please let me know! Thanks

B550 Strix ASUS

3070 TUF

Ryzen 5800x

16 3600mhz Vengence Ram

H100i Elite Capellix AIO

I'm thinking that it has to be the motherboard because we all have the same issue and I have a similar situation with my PC and our builds are relatively the same. Same motherboard and CPU especially.

I have a b550 rog strix-f gaming, 5900x cpu and this issue has now appeared but for some reason apex worked fine like a day ago... Is formating and reinstalling everything the only option left or was there something else? 

i have the same problem rn i am running a  rog strix b660G,  rtx 4070, i7 13 gen, 32gb ram before everything was fine , but now apex carshes before it starts, i have tryed everything , even formated teh pc so apex can be the only app installed,tried from origin and steam same thing

DrEnitan​ 

As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting. If you run into any further issues please create a new thread so that we can begin tracking accordingly!

Try using the EA APP to install Apex. Origin is no longer a thing in regards to Apex. 

In a new thread let me know if that solves your issue.