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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago

Re: can't use my Apex coins to buy Apex packs anymore.

Hey @chewit_mishmash,

Your account region might be set in France, but are you yourself based in Belgium by any chance? I know that changing your account region doesn't actually let you purchase packs in games like Apex or FIFA.

3 Replies

  • chewit_mishmash's avatar
    chewit_mishmash
    Seasoned Rookie
    3 years ago
    @EA_QueenBee
    Thank you for your reply
    I am indeed physically located in Belgium; but until yesterday, I could buy packs by setting the region to France without any problems. That's how I bought heirlooms in the past.
    Have the devs changed that in the last patch ? (based on physical location rather than store region). or is it just a bug?
    If they have changed it, How am I supposed to buy them? Can I use a VPN to bypass the issue or do I risk getting banned?
    I would like to know because the only reason I bought apex coins was to buy heirlooms at a lower price. (without packs, it would cost me over 300 euros)
    Thank you

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