Forum Discussion

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Continuously asks me to reset my password; cannot log in even after doing so

Hey @edwgod,

If you're trying to sign in but keep being asked to reset your password, then it's possible your Steam account is already linked to an old or disabled EA account. I recommend that you reach out to our live support team so they can take a look for you, and see how they can best help you:

https://help.ea.com/en/contact-us/

1 Reply

  • ShArKyy1518's avatar
    ShArKyy1518
    2 years ago

    I am running into the exact problem. when I open my apex from steam i am met with a msg stating reset your password and then when i do so I am given the same msg. I am unable to attempt to login using a different EA account so I do not know what to do and the only other EA account I have has never been connected to any steam account so I am confused.

  • flystem37908465's avatar
    flystem37908465
    Rising Newcomer
    4 months ago

    Have you solved your problem? Because my friend has the same thing as you and wants to find a solution

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,394 PostsLatest Activity: 3 days ago