EA_Illium
EA Staff (Retired)
4 years agoRe: Crossplay Between Ps4 and ps5 with me xbox one s.
Hi @mattcookie97 thanks for the additional details, we are looking into this issue and have it on our Apex tracker.
We can try going through some steps to see if we can help stay better connected while this is looked at by our team.
- Manage your downloadable content (DLC) on Xbox
- Remove then Readd Gamer Tag to console
- Check for updates
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart