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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 year ago

Re: EA app tried to launch APEX through Epic Games Store.

Could you please try clearing the EA app's cache to see if it will allow you to use the EA app only to launch the game:

  1. Go to the EA app’s menu.
    • On Windows, select the three dashes in the far-left corner of the EA app.
    • On macOS, click Help at the top of the screen, then choose App Recovery.
  2. Scroll to Help.
  3. Click App recovery.
  4. Select Clear cache.
  • redpurpule's avatar
    redpurpule
    Seasoned Newcomer
    1 year ago

    I tried clearing the EA app's cache a few times by following the steps you showed me.
    But the status wasn't changed.

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