Community ManagerHey all, if you are seeing issues with connection then please take a moment to go through the connection troubleshooting steps in this help article: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Let me know how you get on.
Darko
Already tried these. My internet connection and/or setup is no issue at all.
@EA_Darko wrote:Hey all, if you are seeing issues with connection then please take a moment to go through the connection troubleshooting steps in this help article: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Let me know how you get on.
Darko
We appreciate you guys taking the time to reply, but each and every single one of those troubleshooting guides highlight the issue possibly being on our side. Well... it's not. My connection is stable and flawless with -everything- else except your game, so its probably a good idea to stop shift blame on your playerbase and do something about your obnosiously unstable servers.
I personally contantly wait around 5 minutes on each start of the game, just to select the server with lowest ping possible and after a few games a start to lag so extensively that i move in frames around the map. This is unacceptable! Fix it!
I am from India and we are getting high ping about 80-90(Singapore) most of the time it's up to 100, not only me having this issue all of us(Indian gamers) and the games run very laggy after the update its get more wors, It throws us from the game and says out of the sync from the server(Singapore) are you guys going to fix this network issue or.....
My ping is pretty low (approx 26 - 29ms)
But still having poor performance. Every game feels like I'm playing with a strobe light on (micro stutters) - hard to move and land a shot...
I am in Australia playing on Sydney Servers. Do we need to pay subscription fees to get this fixed?
* a jokeeeee
I am from India.from last two days am getting high ping packet loss congestion and prediction error every symbol on my screen. Before this ping was 52-58 and game was running fine but now ping is 68-74 which ok but very lagging
doesnt work
I gave up.
Went and played more stable games like Overwatch.
COD: MW has the same problem though - lag.
Looks like certain games 'modern networking solutions' just don't work for some. (Bet they work for console players)
Luck of the internet I guess?
I really think so.
And it varies from a day to another...
I got fiber to the cabinet, 24/7 120/20 mbps with stable 8ms ping (always, also run long term stats on it)...
My ping to Frankfurt 2 server is 30ms or even less, no packet loss.
So the issue lays in EA/Respawn server farm, not in my house, nor in the network, and not in my PC (other games just run FINE).
Furthermore, latency in game (seen with performance stats on) is between 45 and 100ms (despite ping to Frankfurt is always 30ms or less!!!).
That's a bunch more than the Frankfurt ping number (I would have expected something like 45/60ms stable total latency!), and the variation between those min and max values is simply too much, that's inacceptable. A tenth of a second, while fighting, could mean 2 to 4 shots missed, depending on the weapon (or that single and sure shot again missed).
I really, really think it was better for the game that they have put a price on it, and then used that damned money to put up a decent server farm with decent networking solutions, both hardware and software ones. Or that they have at least stated it clear: "guys, if you want priority on our server's network while playing, please give us some dollars". Would have been plain and simple.
XD
I really think so.
And it varies from a day to another...
I got fiber to the cabinet, 24/7 120/20 mbps with stable 8ms ping (always, also run long term stats on it)...
My ping to Frankfurt 2 server is 30ms or even less, no packet loss.
So the issue lays in EA/Respawn server farm, not in my house, nor in the network, and not in my PC (other games just run FINE).
Furthermore, latency in game (seen with performance stats on) is between 45 and 100ms (despite ping to Frankfurt is always 30ms or less!!!).
That's a bunch more than the Frankfurt ping number (I would have expected something like 45/60ms stable total latency!), and the variation between those min and max values is simply too much, that's inacceptable. A tenth of a second, while fighting, could mean 2 to 4 shots missed, depending on the weapon (or that single and sure shot again missed).
I really, really think it was better for the game that they have put a price on it, and then used that damned money to put up a decent server farm with decent networking solutions, both hardware and software ones. Or that they have at least stated it clear: "guys, if you want priority on our server's network while playing, please give us some dollars". Would have been plain and simple.
XD
Read some Articles.
Apex Legends has the worst Netcode of all the Online MP games.
They use packet splitting which causes the stutters. Makes the game not worth playing for all it's great graphics, skins, backstory, etc.
https://www.reddit.com/r/apexlegends/comments/f02vxz/apex_netcode_still_worst_of_all_brs/
It really pisses me off when the EA reps just link the troubleshooting page. Like most people that make it this far are competent with technology and have already tried that. I get the same issue. I play in California. The closest server is Salt Lake. HIGH ping every game yet somehow its my fault. I get 800+up and 30+down
@EA_Darko I am aware that this is an older post ;D But you really need to read the autors post again! Autor is not talking about losing connection. But about laggy servers and high pings. But this especially with season 8 has been a massive issue for many!
For me i see a good normal ping when loading game, closest game server for me are Amsterdam. Where i get 17-20ms, and veil i game, i normally get below 30ms. But from season 8, the ping often go above 40 and fluctuating much more. That is quite a jump from the usual. And so far, your small hotfixes you have sent out, has only made things slightly better, in terms of stability.
Before the rubber banding and what not of issues that was going on, was massive. Still me and my friends get laggy loading screens and longer loading times all the time, and laggy servers, higher pings than usual. Seems to happen a lot with pretty much every new season.
Community ManagerHey @SapperMnK, all those issues you describe can be connection based. A connection issue does not mean that you lose connection, it can simply be that your connection isn't great and as such you are seeing issues such as lag and packet loss.
Have you tried the recommended troubleshooting steps to see if they help?
Darko
Yeah same issues here. Its 100% not my home broadband - I do this for a living and I've logged my latency to upstream points during game and they are always with 2-3% of the same values but simply ending a game and reconnecting can see the ingame latency report vary between 20ms and 80-90ms. Its just a RNG now - Legends seems to have become MUCH worse since season8 started. But we cant complain becuase we didnt pay right, at the end of the day EA dont give a damn about the issue and as a previous poster suggested if I could pay a nominal amount and they would employe some coders to fix the netcode or be sensible about which servers they put me on it would help.
You can tell its broken because routinely I end up on the same servers as chinese, people actually in america and all over europe. At the end of the day regardless who is closest in that situation someone is getting a bum deal. Think I'll ditch Apex and head back to Pubg
Another issue is crossplay - how can I disable that - I'm sick this season of being grouped with screaming 9/10 year old kids and that has GOT to affect latency. All the suggestions Ive read the menu options dont seem to appear.
its not our * internet its the * servers everyone in my countrys experiencing it
For those that know they have a good connection, speed, etc., the problem since the beginning is the bad netcode.
With Season 9 it's because of the introduction of Cross Play, there's now an even greater load on the servers than in the past.
Season 9 is the worst since the game came out.
EA made an announcement, on their site at the beginning of Season 9, or possibly sooner, I personally read the article about working on the Netcode.
I can't find the article but I found this online that is talking about the same thing.
https://charlieintel.com/apex-legends-dev-blog-for-netcode-server-issues/93460/
It's a fact that EA has even admitted too.
I can also tell you for a fact, as a Level 500 player with 2500 hours in this game, I know exactly what has been happening since Day 1, and that since the introduction of Cross Play, the network and pings are worse!
I made a Technical Post here over this issue, and I've submitted Case Reports to EA, all we can do is cross our fingers and hope, but since the beginning of this game, it's never changed, so will it change now, that's the question.
Apex Legends has the worst Netcode of all the Online MP games.
u and me both know thats not true. useless servers
