Forum Discussion

4 Replies

  • DankToliet's avatar
    DankToliet
    Seasoned Ace
    3 years ago
    @cc0998 1. Have patience, this isn't a chatbot. You literally responded to your own comment within 3 minutes.

    2. We have no idea what you're even talking about.
  • cc0998's avatar
    cc0998
    3 years ago
    @丹克托利埃特 It's my store recharge in the Apex Legends game, and he asked me to use HK for payment, but I can only use RMB for payment. How can I switch between RMB payment and hk payment,Do you understand what I mean? also And the regional information of my Steam and EA has been changed back to China
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @cc0998,

    Note that if you're having trouble with a regional currency, please check your account page to be sure the proper region and country have been set. The available currency will depend on your registered information and current location, and is not something we can otherwise manually change. 

    If you're still running into trouble after that point you can try reaching out to support directly to see if there are any other options available.

    You can open a new case using the steps on the EA Help website to get in touch with our support team so they take a look.