Forum Discussion

Re: i didnt recieve my apex coins

I cant resume my case, and ea wont let me contact them any other way. Its really irritating since i think i've just lost 20 euro...

I can send in a picture of my purchase history.

5 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @Ralller,

    Unfortunately we can't help with missing content and the like here on the forums, but have you tried reaching out via a chat instead? There are plenty of support options that give you the option to start one.

  • Ralller's avatar
    Ralller
    1 year ago

    Yup, i have had about 4-5 chats and all of them blame it on steam. Steam has actually responded to my stuff and said its because ea couldnt cooperate with their transactions.

  • โปรดอัปเดตความคืบหน้าให้ฉันทราบ ฉันดูเหมือนจะประสบปัญหาเดียวกัน การทําธุรกรรมสําเร็จ และเงินถูกหักออกจากกระเป๋าเงิน Steam ของฉัน แต่ยังไม่ได้รับเครดิตเข้าเกม ฉันลองเติมเงินอีกครั้ง แต่ปัญหายังคงมีอยู่

  • TiewlyKung's avatar
    TiewlyKung
    1 year ago

    Please update me on the progress. I seem to be experiencing the same issue. The transaction was successful, and the money was deducted from my Steam wallet, but the in-game currency has not been credited. I tried topping up again, but the problem persists.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 39 minutes ago
40,702 Posts

Recent Discussions