Re: Lost connection to PlayStation Network and EA Servers

Thanks for getting back to me, I have gone through both the connection and advanced connection guides but neither of them helped. Strangely the issue I'm having is frequent but intermittent. As I write this post Apex has just started working on my PS4 seemingly at random. The real problem is that I can't be sure how long it will stay working. Since the start of season 12, I've had many times where I've simply had to give up trying to play Apex for the day because it refuses to connect despite my internet working perfectly fine (again, I can play on PC without issue - I just prefer to play on console).

Hi @Pete6274 Currently there are issues with PSN were seeing on our game, Your issue might be seperate. Once they are cleared can you verify if your issue continues? 

If so can you check what your network connection shows in the PS4 settings? (For download/upload, nat, etc)

No problem, thanks for looking into the issues. My network connection shows a consistent 50mbps download and 10mbps upload when I perform a network test and the NAT Type is Type 2. I connect using a LAN cable and I set a custom DNS (8.8.8.8 and 8.8.4.4) with all other settings left as default/automatic.

Unfortunately, I am unable to access my routers settings. I am trying to contact my internet service provider who supplied me with the router in order to find out why. That being said, Apex seems to be functioning normally again. At least for the last two days, the issue hasn't come up. Not sure what might've changed.

Hi! i have been having this issue for a while aswell, i did put my ps4 in DMZ and got port forwarding done for my playstation, sadly that has had no effect and im still facing this issue, its only been happening this season