Forum Discussion

Gliceee's avatar
Gliceee
2 years ago

Missing battle pass levels and badges

in my apex legend account miss a lot of battle pass level and badge after the merg of the account
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @Gliceee 

Which account(s) or platforms did you play on before the merge? Also to check, did you play on them before Oct 26th? 

Gliceee's avatar
Gliceee
2 years ago

Pc and switch

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Gliceee 

    Thanks for the additional information, to confirm did you play on both platforms before Oct 26th?

    Some items and progress might be lost, for more information check out our post:

    CROSS PROGRESSION IN APEX LEGENDS™

    Thanks!

    • Gliceee's avatar
      Gliceee
      2 years ago

      I lost 40 lvl on my battle pass and the badges i got last season on pc

    • Gliceee's avatar
      Gliceee
      2 years ago

      at least 1 year on pc and like 3 years ago on switch

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago

        HI @Gliceee To confirm you might lose BP Progression if you made progress on a platform that did not become your main platform after the Cross Progression Merge. 

        As for the badges missing do you know which ones exactly? Some badges might be lost as mentioned in our post:

        CROSS PROGRESSION IN APEX LEGENDS™

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,991 PostsLatest Activity: 7 months ago