Re: My Account Was Banned/Disabled
Hi EA team,
I was banned from Apex Legends during a laggy session on Steam, and I’m trying to figure out what happened. When I first checked my EA account, it showed a ban — but after submitting a case, the ban disappeared from my Penalty History.
Now it says I have no violations, but the game still won’t let me log in — I get a ban message every time I try to launch Apex.
I’ve never used cheats, but I did have Discord overlay, AMD Radeon overlay, SteelSeries Moments, and a VPN running at the time. Could this have triggered a false ban?
I also submitted an appeal but didn’t get a confirmation email, and now I can’t submit a new one until the current one is closed.
EA ID: onblnkdaf0tz
Platform: Steam
Any help would be appreciated — I just want to get back to playing
[Superuser edit: merged threads]
