Re: My Apex Legends Playstation account

Hey @falvord, 

 

If you no longer have access to the email address registered to the EA account, you won't be able to make any changes or unlink any accounts.

 

For this, you'll want to reach out to our support team directly so they can help update those account details.

 

If you create a new case here and select Game Support > The EA app > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can assist further. 

 

Keep in mind that if you do recover an older account, unlinking your PlayStation account will cause you to lose access to the progress. Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. 

 

If you're trying to recover and keep using the progress you'd previously made on PlayStation, you'll want to get that login information updated and keep the PSN account linked rather than trying to move it.