I deleted and re-installed the game and the issue persists.
It turned out my PS4 was not current but I updated it this morning and the issue persists.
I have also learned that if my friends ready up after a game they will launch a new match without me. We never see the ready up status change.
Any help would be greatly appreciated. Leaving the lobby after every single match is getting annoying.
Thanks.
My issue still persists. Even more strange, it worked fine after a single match the other evening. Subsequent matches still gave me issues.
Bump
Community ManagerHey @butchuggin.
Apologies for the late reply on this.
I've seen this happen from time to time. Can we try running through some troubleshooting steps to see if they help with this? A good place to start would be with the basic connection troubleshooting steps over at the EA Help site.
If it keeps happening after that try the PS4-specific steps as well. Let me know if you're still having the same issues after that. Thanks!
/Kent
Hello Kent,
Thanks for your reply and apologies for my late one! I have gone through the basic steps of resetting my router and what not. I am not having any internet issue connections though. My connection to the Apex and PSN servers never breaks. I am using a wired connection, getting about 30 down and 3 up through my PS4.
I have since tried switching my Apex server to the same one as my friends but it makes no difference. I typically play on Oregon servers and they use St.Louis (although we are all local to each other). My ping is usually around 47ms with 0% PL.
I have learned that if the issue is occurring I do not see myself "ready up" in the lobby but my friends will. When they join a match, however, I will still be in the lobby with them, everybody "unready." My friends and I have pretty much given up on this working. I now just leave after every match without thinking. Maybe this gets fixed in the next update...
Community ManagerCommunity ManagerHey all.
Just a heads-up, I merged a couple recent threads about this issue together here.
Thanks again for the details you've shared!
/Kent
I am also experiencing the issue still. Kind of regret trying out the battle pass this season, that is for sure...
Thank you for your suggestion but I did that weeks ago.
Just finished redownload and still the same. But I can confirm that if you die and come back to lobby in under 2:30 min i think, you can queue up again with no problem. So it seems over a certain time "locks" the lobby
I have this issue since I started playing again in Season 4. The problem occurs very irregular. Sometimes I can play a day where I only have to rejoin my friends lobby 1 or 2 times and sometimes (like today) I have to rejoin after every match. It's infuriating to say the least.
I went through all the troubleshooting guides, resetted my router, changed DNS servers, opened every possible port suggested by EA, nothing helps.
My issue persists with the new update.
My team died pretty quickly in one match and the game did function properly after we returned to the lobby. I also think there is some of kind of timer lock that is causing the issue but this is all over my pay grade.
I found a solufion for my issue, it was in the router. We have a omni in our house and for some reason it switched off bridge mode.
So I need to turn on bridge mode on my router? I am still having the issue...
Nobody else I play with has the issue. None of my other games are affected and this issue occurred without me changing anything on my internet. Still, I will look into this. Thanks.
Nope, I am the only player who experiences the issue. I did experience it solo but, honestly, I haven't played solo in ages. Mine worked fine for S4 and the start of S5. It was just a regular update when the issue started occurring on my end.
I'll be honest, I couldn't figure out how to change bridge mode settings. I talked to a more tech savvy friend and he said bridge mode really shouldn't matter since I am the only one using my internet. I don't have any issues with any other games or my internet in general. If I can find an easy fix, it would be great but I am not really too invested at this point. I'm fine with leaving and re-joining lobbies since I've pretty much stopped playing the game anyway. My friends rarely invite me since I am the only player with issues.
And no worries for the wall of text. Any assistance is greatly appreciated. Thanks.
It seems like @EA_Kent has abandoned this thread anyway..
Can you provide me with your router name and modell and If you'd like i can see if i can find what ports needs to be opened. If you can't set it in brigde mode then its probably not the issue.
Happens to me as well on the PS4, ever since season 4 started. None of the mentioned fixes help. It has to be something on their end.
