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Re: One or more of the privacy settings on your ea account may be limiting other pla

I had this problem also 

I followed the steps of:

1) logging into your EA Account via web browser and then going to your profile (your Avatar icon top right of page) then clicking on "Account Settings")

2) Privacy Settings:

- Choose "Everyone"

- Allow other to see "Achievements"

- Allow all users to view my "Real Name"

NOTE: I followed all step prior and on Xbox still had warning. When I clicked to allow "Real Name" restarted Xbox APEX and logged in again, warning was gone and friends were visible.

- Allow users to search for me: (Check all devices)

Click on " Update" bottom right of screen

3) Email Preferences:

- Manage your email preferences

I click the "Yes, email me about EA products....."

- Frequency: I choose "Anytime"

Click on "Update" bottom right of screen.

P.S. Remember after saving to log out or quit your APEX game on your console and log back/load it up again.

P.P.S. For the "Real Name" in "About Me" I left that blank but I still allowed people to see it as it is blank.

Hope this helps someone.

17 Replies

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  • Shadow_Haliax's avatar
    Shadow_Haliax
    5 years ago

    This fixed it for me, thanks a bunch!

    Works without setting the mailing preferences to yes as well 😉

  • me_is_ryze's avatar
    me_is_ryze
    4 years ago

    Same mine won’t go away and me and my brother can only play if I join my other PlayStation account and quickly join then join from my pc.

  • abc266jK379K8O's avatar
    abc266jK379K8O
    4 years ago

    Thanks Bro! I follow all the steps and the message is gone. You made my day! 

  • Coolbowie123's avatar
    Coolbowie123
    4 years ago

    This still has not fixed my issue I’m trying to add a friend and have tried everything they have sent me requests I’ve sent them requests we’ve joined the same club and everything it still doesn’t work any tips?

  • sheem166's avatar
    sheem166
    3 years ago
    @RexRichards55 Dude that actually fixed my issue. Had that probably all year it feels like. Thanks a lot. I followed the instruction from beginning to end. Take care. Appreciate it.
  • This worked for me as someone posted before. 

  • Try and connect your pc through a mobile network(wifi or usb tethering) and see if its fixed. If so your ISP might be blocking something. That's what worked for me but its not solution really. Hasn't contacted my ISP yet though :P

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @OlympusTiger,

    Thanks for letting us know what fixed this for you! 

    There are a few other steps that others in the thread have had success with as well, though the thread itself is quite old at this point and will be locked here to avoid necroposting.


    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

  • Joequor's avatar
    Joequor
    Newcomer
    1 year ago

    Hey, thank you. Four years later and it still worked. Right on!

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