Forum Discussion

Community Manager

Re: Rubberbanding issue in Battle Royale

Let's try out some troubleshooting to see if we can help stop these errors you've been getting.

First, please try running through the basic connection steps from the EA Help website when you've got the chance. If you're still running into the same errors after that check out the platform-specific steps as well:

- PC

- Xbox

- PlayStation

Let me know how that goes once you've had the chance to give it a try. Thanks!

/Kent

3 Replies

kIllMNj
4 years ago
Hey @EA_Kent , thanks for replying!
I tried these guides, but they didn't fix the issue.
I want to emphasize that Arenas is working fine, only in Battle Royale I am facing this issue, so the problem is with Battle Royale. If there was a problem with the connection then Arenas shouldn't work as well but it does.
EA_Kent
Community Manager
4 years ago
@kIllMNj

Thank you for giving it a shot!

Which datacenter are you normally connecting to? Have you tried switching to any others to test and see if that makes a difference?

/Kent
kIllMNj
4 years ago
I usually connect to Singapore data centers, and I have tried other data centers aswell. Same issue everywhere.